This policy explains what personal data Nexcard (operated by NioDelta) ("Nexcard", "we") collects when you use the Nexcard app, website, card pages and NFC products, why we collect it, and the choices you have. We process personal data in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. Nexcard is the data fiduciary for account and order data.
1. Data we collect
From you, when you use your account
- Account details: name, email address, password (stored only as a salted hash), phone number, username.
- Card content: everything you choose to put on a card, such as job title, company, photo, logo, bio and links.
- Orders: shipping name, address, phone number, the products and any customisation (for example the name and logo to print).
- Messages: what you send us through the contact form or email, and your email if you join the Pro waitlist.
From people who view your card
- Usage events: card views, link taps and NFC taps, with the time, a one-way hash of the IP address and the browser type. We do not store raw IP addresses for these events.
- Lead form details, only if a visitor chooses to submit them on your card: name, email, phone, company and note.
Automatically
- Basic server logs (request time, path, status) kept for security and troubleshooting.
The website stores your login token in your browser's local storage so you stay signed in. We do not use advertising cookies or third-party trackers.
2. How we use data
- To provide the Service: host your cards, show them to people you share with, and save contacts.
- To show you insights about views, taps and connections.
- To process and deliver orders and contact you about them.
- To answer support requests and send important service messages.
- To keep the Service secure, prevent abuse and meet legal obligations.
We do not sell personal data and we do not use your card content for advertising.
3. Consent and legitimate use
We process account and card data with your consent, which you give when you create an account, and for the specified purposes above. Order data is processed to perform the purchase you asked for. You may withdraw consent at any time by deleting your account; this does not affect processing that already took place.
4. Card visitors and leads
When someone submits the lead form on your card, their details are shared with you, the card owner, and stored in your Connections. As card owner you are responsible for how you use those details, including following any law that applies to contacting them.
5. Who we share data with
- Courier partners, who receive the shipping name, address and phone number for delivery.
- Hosting and infrastructure providers in India or abroad that store data for us under confidentiality obligations.
- Authorities, when required by law or a valid legal order.
Your card content is public to anyone with the card link, by design.
6. How long we keep data
We keep account and card data while your account is active. When you delete your account we disable your cards immediately and delete or anonymise your personal data within 30 days, except order and invoice records that we must keep for tax purposes (generally 8 years). Usage events are kept in hashed form for analytics. Contact messages are kept for up to 2 years.
7. Your rights
You can access, correct and update your data in the app at any time, export your connections, and delete your account. You can also ask us for a summary of the data we hold, ask us to correct or erase it, nominate another person to exercise your rights in case of death or incapacity, and raise a grievance. Write to support@niodelta.com; we respond within 30 days.
8. Security
Data is sent over HTTPS. Passwords are hashed with bcrypt, IP addresses in analytics are hashed, and access to production systems is restricted. No system is perfectly secure; if a breach affects your data we will inform you and the Data Protection Board of India as the law requires.
9. Children
The Service is not meant for children under 18. We do not knowingly collect data from children without verifiable consent of a parent or guardian. If you believe a child has given us data, contact us and we will delete it.
10. Changes to this policy
If we make significant changes we will tell you in the app or by email before they take effect. The date at the top shows the latest version.
11. Contact and grievance officer
Grievance Officer, NioDelta
Nexcard (operated by NioDelta), NioDelta, India
Email: support@niodelta.com